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Orridge has adapted its stocktake processes to provide support to
its customers’ supply chain operation. Supply Chain Optimisation (S.C.O.) is a
complex subject that Orridge is helping to simplify through the data it is able
to provide.
Orridge understands that each retailer will have an individual set of
circumstances to consider and these will present unique challenges to address.
The following steps are normally taken to enable the retailer to make informed
decisions:
Consultation Meeting
Orridge will meet with its potential S.C.O. customer to gain an understanding
of the components that drive its stock from supplier through to sales floor.
- Is a third party logistics company used?
- Are store deliveries believed to be inaccurate?
- What controls already exist?
By discussing these subjects and more, a vital knowledge base is established. Identify Areas of Concern Normally a retailer will have an idea where its weak supply chain links are
located, but no hard evidence to validate this idea. Often there are various
issues that collectively contribute to a much larger problem:
- Which are the worst performing distribution centres?
- What is the picking accuracy? Who measures this?
- Is ‘good faith receiving’ in operation?
- What security measures are in place for stock transportation?
- Is administrative loss being considered as well as physical loss?
Once the most likely areas of concern have been identified the next step is to
investigate them.
Exploratory Exercise
Orridge would not expect a potential customer to make a significant investment
in its services without a reasonable expectation that this will lead to positive
change. With this in mind a cautious and inexpensive start to the process can
begin. This will involve an initial data collection exercise at strategic points
in the supply chain, thereafter the data can be analysed to assess where more
concentrated activity is worthwhile.
Targeted Activity
At this point more substantial steps are taken to ascertain if the perceived
areas of weakness continue to present issues after sustained S.C.O. activity.
Areas of focus can include:
- Supplier delivery problems.
- Stock position inaccuracy.
- Picking errors.
- Stock identification issues.
- Loss during transportation.
- Administrative loss.
There are many other issues that can be addressed by using Orridge’s S.C.O.
service, but only after quantifying and understanding these issues can decisive
action be taken.
Review
For the Orridge S.C.O. service to be successful it must ultimately provide real
benefit to the retailer it serves. With this in mind Orridge aims to be of
strategic value by taking part in customer review meetings at suitable stages
throughout the development of the process. Our existing customers value in
Orridge a flexible provider that is willing to adapt its approach and is enabled
to do so through a dedicated team of software developers that can provide a
powerful reporting suite, ensuring that quality information leads to positive
action.
For our stocktaking solutions, call:
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