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Shrink Shrinkage
Benefits of Using Third Party stocktake Business
WH Smith the UK’s most popular High Street stationer,
bookseller and newsagent has outsourced the stock counting function
in its High Street stores for nearly ten years, eight of which have
been in partnership with Orridge. David Moxon, WH Smith Loss
Prevention Operations & Development Manager explains the
benefits that outsourcing has brought and how this has evolved to
the mutual benefit of both WH Smith and Orridge.
“Outsourcing with Orridge gives us
enormous flexibility to be able to create stock count strategies /
programmes that are designed to minimise
shrinkage”
(David Moxon – Loss Prevention Operation & Development
Manager, WH Smith)
Carrying out stock counts allows WH Smith
to:
- Maintain product files
- Check availability
- Stock management / accountability
- Identify the rate of loss
- Identify internal theft problems
WH Smith use third party
stocktaking services because it saves time, maintains focus of
managers whilst creating independent assessments which are
consistent at a professional service
level”
(David Moxon-WH Smith)
Benefits of outsourcing:-
Gains inside intelligence
Avoids disruption to stores
Improves product file accuracy
Accurate reports allowing a comparative analysis
Outsourcing creates accurate
reports highlighting shrinkage percentages on particular
products”
(David Moxon- WH Smith)
The benefits of WH Smith using Orridge:-
- Trust
- Understanding
- Support
- Committed
- Established relationship
- Reputation
- Technology
Together we have been able to
create a number of different stock count solutions that are
designed to maximise flexibility of reporting. Thus, gives us
enormous flexibility to be able to create stock count strategies /
programmes that are designed to minimise shrinkage rather than
designed to support the store?”
(David Moxon – WH Smith)
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