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Orridge Stocktake for Somerfield DC
Distribution Stock Loss
* Somerfield is a high street supermarket retailer offering high quality food with a particular emphasis on fresh foods and convenient shopping.
* Somerfield provides +4,000 own label products.
* It has over 1,000 stores nationwide with approximately 50,000 members of staff serving 12 million customers every week.
Orridge carries out audits on deliveries leaving all Somerfield sites. Orridge is the conduit between Somerfield and their 3rd party logistics company, providing a measurement of the accuracy of deliveries to stores. We have been working with Somerfield for over three years, initially this started at two locations before being rolled out to further locations in 2006.
"The Prime area of consideration was the standing of the organisation as a stocktaking specialist"
(Andrew Hubbard - Head of Distribution Support, Somerfield)
Somerfield moved from a 10% check to a 1% intensive check meaning that the standard and methods of Orridge has to be beyond criticism.
Automatic production of variance reports brings the objectivity and accuracy required within the process. It enforces the rigorous requirement to accurately receive products into the warehouse. Improving the process required on goods in, supports the production of variance report.
"Now Somerfield have faith in what we are reporting. Distribution stock loss figures are within prescribed limits and Orridge supports this figure within check results"
(Hubbard - Somerfield)
Benefits of Outsourcing
- Objectivity and increased focus on accuracy by picking force.
- Opportunity to reduce sample size and save money whilst not sacrificing integrity.
- Improved perception from retail, as to the quality of checking - "halo effect".
"Retailers are aware of who Orridge are and their high standards"
(Hubbard - Somerfield)
Why Orridge?
- The standard of Orridge checks are much better than Somerfields previous incumbent.
- Orridge provides a professional service offering a central collation & IT support.
- Orridge offered the opportunity to automate the scan check mechanism. This has driven out the underlying error rate.
- Orridge manages Somerfield mitigation, providing flexibility in manning up new shift patterns.
- Staff maintains independence from mainstream depot operations & are more objective than in-house workers.
- Orridge has a solid reputation as a stocktaking specialist.
- B & Q speaks very highly of Orridge.
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